If your business supplies products to consumers, you need to make sure the products are safe. Failing to meet your responsibilities can have serious consequences. You could face legal action resulting in possible fines or even imprisonment. You could also be sued by anyone who has been injured or has suffered damage to personal property as a result of using your product.
The main responsibility falls on producers, manufacturers and importers to ensure that products are safe by:
• warning consumers about potential risks;
• providing information to help consumers understand the risks;
• monitoring the safety of products;
• taking action if a safety problem is found.
You need to take a pro-active approach to preventing safety problems.
Anyone who is harmed by an unsafe product could sue. They can begin their court case up to three years from the date of the injury. In some cases, they can even sue up to ten years after the product was sold.
With an increasing awareness of the Consumer Protection Act 1987, coupled with European action it is likely that cases of this type will become more common. Our team is able to provide advice in a clear, concise and commercial manner.