Every organisation has a Workplace Culture, whether by design or by accident. In simple terms, it is “The way we do things around here”. Edgar Schein defined organisational culture as “a pattern of shared basic assumptions… taught to new members as the correct way to perceive, think and feel,” in his 1992 book “Organisation Culture and Leadership”. A Workplace Culture is made up of the values, principles and behaviours of an organisation. Ideally these should replicate the official values, principles and behaviours that the organisation desires. Discovering what your real Workplace Culture is, compared to the stated official line, should give insight into what is working well for you and what is not. After finding out how close your organisation genuinely is to its target vision and values, steps can be put in place to change things for the better and to win lost “hearts and minds”. Breaking into your sub-cultures may positively change the dynamics and performance in your organisation. Those steps might include reviewing your vision and values, empowering all staff with actual authority and not just a title; and comprehensive management training. If things have become too negative or entrenched, then the age-old maxim of “Change the people or change the people” might need to be adopted. Whatever else you do, taking the time to properly understand your Workplace Culture remains hugely important.
We can help you to review and understand your Workplace Culture.
We can help you to redefine your organisation’s Vision and Values.
We can help you to manage the difficult cultural and people issues that may be holding your organisation back.