Accident at work

Laura Vaughan of Trethowans was instructed by 56 year old client to pursue a claim for damages for the injuries and financial losses which she suffered following a slipping accident at work.

At the time of the accident, our client was employed by a well-known high street store.

She was dealing with a customer enquiry when she slipped on some water in an aisle in the store, causing her to fall onto her right arm. As she fell, her right shoulder was driven up to hit her right ear.

After receiving notification of her claim from Trethowans, the high street store chain admitted that it had breached its common law duty to her to provide her with a safe place in which to work and its statutory duty to keep all walkways in her workplace clear of spillages and other dangers and agreed to compensate her for her injuries and losses.

As a result of the accident, our client suffered a soft tissue injury to her right elbow from which she made a full recovery within three months of the accident.

However, she also sustained a much more serious injury to her right shoulder and was eventually diagnosed as suffering from right shoulder impingement. She received a course of physiotherapy treatment and three cortisone injections, none of which improved her symptoms of pain or the range of movement in her shoulder.

She suffered from an almost constant dull earache in her right ear after the accident and found it difficult to hear people talking whenever there was any background noise.

She was unable to work for a month after the accident and although she subsequently returned to work, she made the decision to leave her employment with the Defendant. The decision made by our client to leave her employment was at least partly due to the difficulties she had in completing her duties at work because of her ongoing right shoulder symptoms.

She underwent successful right shoulder surgery and fortunately had made an almost complete recovery from her shoulder injury within a year of the operation. Surgery also completely cured her earaches.

Unfortunately, surgery did not improve her hearing difficulties and she was diagnosed with an auditory processing disorder by the Consultant Ear Nose and Throat Surgeon instructed by Trethowans as part of the claim. At the expert's recommendation and following receipt of an interim payment on account of her damages for that purpose from the Defendant, she was fitted with hearing aids in both of her ears which resolved her symptoms.

The Defendant to the claim made our client an offer to settle her claim which she rejected in accordance with Laura's advice and eventually recovered well over double the original amount in damages to settle her claim.

Meet the team

Clare Carter
Partner
Personal Injury
Salisbury
01722 426936
07500 935 695
Personal Injury
John Hall
Partner & Head of Occupational Disease
Personal Injury
Southampton
023 8082 0526
07881 343953
Personal Injury
Tom Hartigan
Partner
Personal Injury
Salisbury
01722 426969
07917 272 373
Personal Injury
Gavin Lane
Partner & Head of Personal Injury Group
Personal Injury
Southampton
023 8082 0535
07884 184 681
Personal Injury
Chris Whiteley
Managing Partner
Personal Injury
Salisbury
01722 426921
07884 184 580
Personal Injury
James Braund
Senior Associate - Personal Injury Solicitor in Poole
Personal Injury
Poole
01202 339014
07887 525 415
Personal Injury
Rhiannon Daniel
Senior Associate
Personal Injury
Salisbury
01722 426923
07879 448 632
Personal Injury
Frances Gillett
Associate
Personal Injury
Salisbury
01722 426956
07880 712459
Personal Injury
Sarah Mills
Consultant
Personal Injury
Southampton
023 8032 0405
07801 577120
Personal Injury
Laura Rowe
Solicitor
Personal Injury
Southampton
023 8082 0537
Personal Injury
James Gleisner
Chartered Legal Executive
Personal Injury
Southampton
023 8082 0465
Personal Injury
Katherine Knapman
Paralegal
Personal Injury
Salisbury
01722 426925
07881 343 962
Personal Injury
Adele Martin
Paralegal
Personal Injury
Salisbury
01722 426975
Personal Injury
Charlotte Harwood
Trainee Solicitor
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01722 426983
Personal Injury
Alison Hutchings
Medical Records Nurse Assessor
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Southampton
+44 (0) 23 8082 0474
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Joan Ferrett
Legal Secretary
Personal Injury
Southampton
02380 820541
Personal Injury
Amy Gregory
Legal Secretary
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Southampton
023 8082 0538
Personal Injury
Anna Hagan
Legal Secretary
Personal Injury
Salisbury
01722 426918
Personal Injury
Lorraine Morrissey
Legal Secretary
Personal Injury
Salisbury
01722 426931
Personal Injury
Claire Parrett
Legal Secretary
Personal Injury
Salisbury
01722 426987
Personal Injury
Pamela Perry
Legal Secretary
Personal Injury
Salisbury
01722 426931
Personal Injury
Tanya Reeves
Legal Secretary
Personal Injury
Poole
01202 339031
Personal Injury
Eleanor Churchill
Legal Secretary
Personal Injury
Southampton
02380 820521
Personal Injury