Client praise

We have provided legal advice and services to many individual clients and we are delighted that many of our clients are happy to recommend us. On this page we have detailed just some of the comments we have received.

  • "Having never had experience of using Solicitors before, I was very anxious about how to approach the situation...

    Rhiannon and Chris were both very kind, reassuring and professional throughout my claim procedure and ultimately proved themselves diligent in securing the best outcome for my case. I fully recommend their services."
    David

  • "I am extremely pleased with the service I received from Trethowans. James Braund (and Laura Rowe) put together such a comprehensive and detailed case, and I believe that their attention to detail was the reason that it seemed to be accepted by the other party without much question....

    The end result was far better than I’d ever expected. Although I had thought that winning the case was all that mattered, the financial benefit now seems like proper recompense for my pain and financial losses! I was kept fully informed throughout, over the course of maybe two years, and yet my involvement was limited to just answering necessary questions, which is just as I’d requested. I had been hesitant to embark on this course of action, fearing it would be stressful – in the midst of a very stressful period for me – but it could not have been more straightforward. I’m so glad that I chose such a reputable firm of solicitors, which together with the high standing of the expert witnesses, must have contributed to the success of the case. I would not hesitate to use Trethowans again, or recommend them to others. I’d like to express again my deep gratitude to James for the way in which he conducted the case." Mr Nigel Frost

  • "Thank you so much for your help, it smoothed our way perfectly...

    Your kind and extremely swift response saved quite a bit of time and effort and was completely unexpected. Thank you again, it was a pleasure in all respects. We shall be back!"
    Mr P

  • "I wish to thank and congratulate my solicitor Mr James Braund and staff of Trethowans LLP for the very kind and helpful...

    advice, and efficient way they dealt with my personal injury claim, bringing it to a very successful settlement. My very grateful thanks to all concerned."
    Miss F

  • "I find it difficult to express how grateful I am to Frances [Gillet]. Her work on my complicated and lengthy case has been highly professional,...

    hard working and tenacious. She kept me fully informed at all times, patiently explaining (often more than once where I had difficulty processing the information) legal issues and processes with great clarity. All in all she has been a complete joy to have as someone on my side and is highly recommended."
    Ms S

  • "Adele Martin was fantastic in letting me know what was happening at all times, and for her time spent on phone calls explaining...

    all the details of all my paperwork, and her constant check up on my well being."
    Mr H

  • "Frances Gillett handled my personal injury claim with the utmost sensitivity and could not have been more helpful...

    I would recommend her to anyone wishing to make a personal claim."
    Mrs Eden

  • "Once again, thanks for all your help and advice during the conduct of this case, your Firm can take a pride in the way you have represented them."

    Mr B

  • "Excellent, friendly service. There if I required anything."

    Mr G

  • "From the start of my case Katharine Knapman was very helpful and professional. She explained every aspect of the case in detail...

    and provided guidance throughout. I would not hesitate to contact Trethowans in the future if the need arises."
    Mr McGowan

  • "In a world of little thanks I felt compelled to write about my good experience. The level of service I have received was nothing short of exceptional...

    The level of service I have received was nothing short of exceptional. I was offered professional advice at every step of the way and I am very pleased with the final outcome. My personal thanks to Laura Rowe and her colleagues."
    Mr Meape

  • "I would like to thank you Tom for the lengthy negotiations you went through with my employer's insurance company. You have always been prompt...

    and courteous with your replies to me on the various stages of my claim. At all times during the case you have instilled confidence in me as to the final outcome, which was most satisfactory."
    Mr Henderson

  • "I was very impressed by the service I received from Trethowans, they handled my case with care and sensitivity. Following negotiations led by Gavin Lane...

    and his team at Trethowans, the Trust made a significant offer of compensation to me, which I was happy to accept."
    Mr Hammocks

  • "Laura is a true ambassador for your company."

    Ms Roy

  • "Trethowans are absolutely fantastic. I had used them before this case and they were so lovely I went back. They were wonderful...

    Chris [Whiteley] was great and kept me up to date throughout the whole process."
    Mrs Roberts

  • "Since my accident I have had to adjust to many changes. Chris Whiteley and the team at Trethowans have been tremendous in the many ways...

    they have helped me and my partner. Right from the start, just after my accident, they worked tirelessly on my behalf making sure I received the right amount of damages for my accident. The compensation they got for me has enabled me to secure a good standard of living. I have bought a new home, a car and I receive all the medical support I need when I need it. Most importantly, I am able to continue to live independently."
    Mr Glessing

  • "Chris Whiteley at Trethowans has restored my faith in justice, the [legal] system and client care. I was delighted with the end result...

    of my personal injury case. He was very personable, honest, dynamic and extremely efficient. To have someone "believe in me" and truly understand my Case finally, after nearly 3 years of what I would describe as "hell" was a godsend. He was patient and understanding, as my Case had proved to be quite traumatic and at times I found it difficult emotionally to cope. It was quite a complicated and unusual case, but Chris Whiteley was clear and concise with his instructions and expert advice and I felt confident in making some very important decisions. Finally I was able to regain my confidence in someone working on my behalf, which I hadn't been able to do for a long time. Chris Whiteley was a true professional in every sense and I was delighted with the end result of my Case, which, although painful at times, had been worth fighting for to prove and win my Case. I would thoroughly recommend Chris Whiteley to anyone and would have no hesitation in approaching him again in the future, although having said that, I hope I never have to experience a "personal injury" claim again! Many thanks Chris - you are an asset to Trethowans and a true star."
    Mrs E Ford

  • "To James Braund "I would like to say a Big Thank You for the successful ending of my case. Thank You Very Much Again..."

    for you hard work and support"
    RJR

  • "Chris Whiteley is an outstanding lawyer; he acted for me in relation to a clinical negligence claim. I had approached other firms...

    and they did not seem interested in taking on a difficult case. A family friend recommended Mr Whiteley to me. Mr Whiteley successfully sued the doctor involved and I was awarded compensation. Mr Whiteley listened to me and got on with the case. If he says he is going to do something, he does it. Mr Whiteley negotiated my case and took the other side to the wall; he was very skillful in his negotiations and stood his ground. He can handle the emotional side of a complex case and went beyond the call of duty. It did not matter that I live in Yorkshire and Mr Whiteley is in Wiltshire; we communicated by 'phone and e-mail. I am fussy about my professional advisors but would not hesitate in recommending Mr Whiteley; he puts other lawyers to shame."
    Mr Evans

  • "Following surgical complications from a shoulder operation I had a meeting with Chris Whiteley who suggested that I check my household insurance...

    to see if I had cover. With a positive answer he then contacted my insurers who gave him permission to proceed on a 'Personal Injury Claim'. Compensation was achieved for the damage caused, the extra pain, loss of earnings, cost of physiotherapy and the care and assistance I needed whilst recovering without having to go to Court. The team, headed by Chris, are true experts in their field and also easy to work with. My husband and I are very grateful to them."
    Mrs D

  • "I was very happy by the way my case was handled and the successful conclusion. I thought the barrister and medical experts appointed...

    were excellent in court."
    Mr Bailey

  • "Katherine Knapman made the whole claim process extremely simple. Everything was explained very clearly and I was kept in the loop throughout...

    The whole process was hassle-free. I would recommend Katherine and Trethowans to my friends and colleagues."
    Mr C

  • "Katherine Knapman couldn’t have been more helpful, every step of the way she advised and supported me."

    Mr W

  • "Dear Laura [Rowe]. I am sending a word of personal thanks in appreciation of your kind and sympathetic help at a most stressful time...

    in Jane's life. Throughout almost two years your professional assistance has been of the utmost value to her. In these days of falling standards, I count myself fortunate indeed that someone of your dedication and sympathetic approach handled her case so skillfully."
    Mr Patch

  • "I was well informed of progress throughout and any explanations were given in “plain English” so I understood exactly...

    what was happening. I feel Laura actually had my best interests in mind."
    Miss C

  • Excellent communications, Laura was always helpful, took time to answer my questions and explain things to me.

    Mr Steven Fox

  • "As soon as I instructed Trethowans I knew that I was in good hands. Chris Whiteley took control of my case...

    and ensured that every aspect was covered. His attention to detail and knowledge was second to none. Chris was assisted by Rhiannon Daniel who worked hard and answered any questions I had. The two worked well together to ensure the best outcome. There were times when I thought that my life had ended especially when I had to live in a nursing home and I had nothing to look forward to. However, thanks to Chris and Rhiannon I do have a life that is worth living. I am able to return home to an adapted house and have the care and equipment that I need to make the most of life. My life is now better than I could have ever hoped for I am able to enjoy my raised flower beds and go on holiday and lead a full and active life."
    Mr W

  • "I’m so grateful for all the time and effort Trethowans invested in my case...

    They offered me constant help support and understanding when I was at my lowest ebb. Every member of the team at Trethowans have shown me compassion every step of the way, helping me over every hurdle – with the result being a successful case and my emotional well-being restored."
    Mrs Bowers

  • "Dear Chris [Whiteley], I can't thank you enough for your efforts and result! Thank you again."

    Mr R

  • " Dear Chris [Whiteley], I never got to thank you properly. Everything went so quick in the end, which was good for me, but thats why I never got to see you all...

    I want to thank you for all the hard work you put in. Its been hard sometimes for me but you made it pleasant and kept seeing the positive. Thanks to Rhiannon [Daniel] as well."
    Ms D

  • " Dear Chris [Whiteley], I never got to thank you properly. Everything went so quick in the end, which was good for me, but thats why I never got to see you all...

    I want to thank you for all the hard work you put in. Its been hard sometimes for me but you made it pleasant and kept seeing the positive. Thanks to Rhiannon [Daniel] as well."
    Ms D

  • "A big thank you to Trethowans' claims department for achieving a very agreeable settlement to my claim. This will enable me to manage my welfare into old age with my injury...

    I would especially like to say a big thank you to Frances Gillett who has been absolutely amazing, very helpful, patient and professional throughout."
    Anonymous

  • "We both would like to thank you and your company once again for an outstanding performance and outcome to our case...

    Without your support and persistence we would have not gone this far."
    Mr and Mrs F

  • "It was a difficult case and I think you [Frances Gillett] have done a very good job. Thank you."

    Ms F

     

No win, no fee

Our personal injury lawyers can pursue compensation for you on a 'no win no fee' basis.

Accredited by APIL

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Talk to a qualified lawyer and get an assessment for your claim - at no cost.

Accredited by The Law Society

Our credentials

We are very experienced and have handled over £50M of injury claims.

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Member of Headway

Member of PEOPIL

We're recommended

Read some of the comments we have received from our clients.

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Accredited by The Law Society

Member of AvMA

Meet the team

Clare Carter
Partner
Personal Injury
Salisbury
01722 426936
07500 935 695
Personal Injury
John Hall
Partner & Head of Occupational Disease
Personal Injury
Southampton
023 8082 0526
07881 343953
Personal Injury
Tom Hartigan
Partner
Personal Injury
Salisbury
01722 426969
07917 272 373
Personal Injury
Gavin Lane
Partner & Head of Personal Injury Group
Personal Injury
Southampton
023 8082 0535
07884 184 681
Personal Injury
Chris Whiteley
Managing Partner
Personal Injury
Salisbury
01722 426921
07884 184 580
Personal Injury
James Braund
Senior Associate - Personal Injury Solicitor in Poole
Personal Injury
Poole
01202 339014
07887 525 415
Personal Injury
Rhiannon Daniel
Senior Associate
Personal Injury
Salisbury
01722 426923
07879 448 632
Personal Injury
Frances Gillett
Associate
Personal Injury
Salisbury
01722 426956
07880 712459
Personal Injury
Sarah Mills
Consultant
Personal Injury
Southampton
023 8032 0405
07801 577120
Personal Injury
Laura Rowe
Solicitor
Personal Injury
Southampton
023 8082 0537
Personal Injury
James Gleisner
Chartered Legal Executive
Personal Injury
Southampton
023 8082 0465
Personal Injury
Katherine Knapman
Paralegal
Personal Injury
Salisbury
01722 426925
07881 343 962
Personal Injury
Adele Martin
Paralegal
Personal Injury
Salisbury
01722 426975
Personal Injury
Charlotte Harwood
Trainee Solicitor
Personal Injury
Salisbury
01722 426983
Personal Injury
Alison Hutchings
Medical Records Nurse Assessor
Personal Injury
Southampton
+44 (0) 23 8082 0474
Personal Injury
Joan Ferrett
Legal Secretary
Personal Injury
Southampton
02380 820541
Personal Injury
Amy Gregory
Legal Secretary
Personal Injury
Southampton
023 8082 0538
Personal Injury
Anna Hagan
Legal Secretary
Personal Injury
Salisbury
01722 426918
Personal Injury
Lorraine Morrissey
Legal Secretary
Personal Injury
Salisbury
01722 426931
Personal Injury
Claire Parrett
Legal Secretary
Personal Injury
Salisbury
01722 426987
Personal Injury
Tanya Reeves
Legal Secretary
Personal Injury
Poole
01202 339031
Personal Injury
Eleanor Churchill
Legal Secretary
Personal Injury
Southampton
02380 820521
Personal Injury