Client praise

We have provided legal advice and services to many individual clients and we are delighted that many of our clients are happy to recommend us. On this page we have detailed just some of the comments we have received.

  • "Once again, thanks for all your help and advice during the conduct of this case, your Firm can take a pride in the way you have represented them."

    Mr B

  • "From the start of my case Katharine Knapman was very helpful and professional. She explained every aspect of the case in detail...

    rand provided guidance throughout. I would not hesitate to contact Trethowans in the future if the need arises."
    Mr McGowan

  • "In a world of little thanks I felt compelled to write about my good experience. The level of service I have received was nothing short of exceptional...

    The level of service I have received was nothing short of exceptional. I was offered professional advice at every step of the way and I am very pleased with the final outcome. My personal thanks to Laura Rowe and her colleagues."
    Mr Meape

  • "I would like to thank you Tom for the lengthy negotiations you went through with my employer's insurance company. You have always been prompt...

    and courteous with your replies to me on the various stages of my claim. At all times during the case you have instilled confidence in me as to the final outcome, which was most satisfactory."
    Mr Henderson

  • "I was very impressed by the service I received from Trethowans, they handled my case with care and sensitivity. Following negotiations led by Gavin Lane...

    and his team at Trethowans, the Trust made a significant offer of compensation to me, which I was happy to accept."
    Mr Hammocks

  • "Laura is a true ambassador for your company."

    Ms Roy

  • "Trethowans are absolutely fantastic. I had used them before this case and they were so lovely I went back. They were wonderful...

    Chris [Whiteley] was great and kept me up to date throughout the whole process."
    Mrs Roberts

  • "Since my accident I have had to adjust to many changes. Chris Whiteley and the team at Trethowans have been tremendous in the many ways...

    they have helped me and my partner. Right from the start, just after my accident, they worked tirelessly on my behalf making sure I received the right amount of damages for my accident. The compensation they got for me has enabled me to secure a good standard of living. I have bought a new home, a car and I receive all the medical support I need when I need it. Most importantly, I am able to continue to live independently."
    Mr Glessing

  • "Chris Whiteley at Trethowans has restored my faith in justice, the [legal] system and client care. I was delighted with the end result...

    of my personal injury case. He was very personable, honest, dynamic and extremely efficient. To have someone "believe in me" and truly understand my Case finally, after nearly 3 years of what I would describe as "hell" was a godsend. He was patient and understanding, as my Case had proved to be quite traumatic and at times I found it difficult emotionally to cope. It was quite a complicated and unusual case, but Chris Whiteley was clear and concise with his instructions and expert advice and I felt confident in making some very important decisions. Finally I was able to regain my confidence in someone working on my behalf, which I hadn't been able to do for a long time. Chris Whiteley was a true professional in every sense and I was delighted with the end result of my Case, which, although painful at times, had been worth fighting for to prove and win my Case. I would thoroughly recommend Chris Whiteley to anyone and would have no hesitation in approaching him again in the future, although having said that, I hope I never have to experience a "personal injury" claim again! Many thanks Chris - you are an asset to Trethowans and a true star."
    Mrs E Ford

  • "To James Braund "I would like to say a Big Thank You for the successful ending of my case. Thank You Very Much Again..."

    for you hard work and support"
    RJR

  • "Chris Whiteley is an outstanding lawyer; he acted for me in relation to a clinical negligence claim. I had approached other firms...

    and they did not seem interested in taking on a difficult case. A family friend recommended Mr Whiteley to me. Mr Whiteley successfully sued the doctor involved and I was awarded compensation. Mr Whiteley listened to me and got on with the case. If he says he is going to do something, he does it. Mr Whiteley negotiated my case and took the other side to the wall; he was very skillful in his negotiations and stood his ground. He can handle the emotional side of a complex case and went beyond the call of duty. It did not matter that I live in Yorkshire and Mr Whiteley is in Wiltshire; we communicated by 'phone and e-mail. I am fussy about my professional advisors but would not hesitate in recommending Mr Whiteley; he puts other lawyers to shame."
    Mr Evans

  • "Following surgical complications from a shoulder operation I had a meeting with Chris Whiteley who suggested that I check my household insurance...

    to see if I had cover. With a positive answer he then contacted my insurers who gave him permission to proceed on a 'Personal Injury Claim'. Compensation was achieved for the damage caused, the extra pain, loss of earnings, cost of physiotherapy and the care and assistance I needed whilst recovering without having to go to Court. The team, headed by Chris, are true experts in their field and also easy to work with. My husband and I are very grateful to them."
    Mrs D

  • "I was very happy by the way my case was handled and the successful conclusion. I thought the barrister and medical experts appointed...

    were excellent in court."
    Mr Bailey

  • "Katherine Knapman made the whole claim process extremely simple. Everything was explained very clearly and I was kept in the loop throughout...

    The whole process was hassle-free. I would recommend Katherine and Trethowans to my friends and colleagues."
    Mr C

  • "Katherine Knapman couldn’t have been more helpful, every step of the way she advised and supported me."

    Mr W

  • "Dear Laura [Rowe]. I am sending a word of personal thanks in appreciation of your kind and sympathetic help at a most stressful time...

    in Jane's life. Throughout almost two years your professional assistance has been of the utmost value to her. In these days of falling standards, I count myself fortunate indeed that someone of your dedication and sympathetic approach handled her case so skillfully."
    Mr Patch

  • "I was well informed of progress throughout and any explanations were given in “plain English” so I understood exactly...

    what was happening. I feel Laura actually had my best interests in mind."
    Miss C

  • Excellent communications, Laura was always helpful, took time to answer my questions and explain things to me.

    Mr Steven Fox

Meet the team

Clare Carter
Partner & Head of Personal Injury
Personal Injury
Salisbury
01722 426936
Personal Injury
Gavin Lane
Partner
Personal Injury
Southampton
023 8082 0535
Personal Injury
Chris Whiteley
Partner & Head of Litigation Services Group
Personal Injury
Salisbury
01722 426921
Personal Injury
Tom Hartigan
Associate
Personal Injury
Salisbury
01722 426969
Personal Injury
James  Braund
Solicitor
Personal Injury
Southampton
023 8082 0479
Personal Injury
Rhiannon Daniel
Solicitor
Personal Injury
Salisbury
01722 426923
Personal Injury
Frances Gillett
Solicitor
Personal Injury
Salisbury
01722 426956
Personal Injury
Laura Rowe
Solicitor
Personal Injury
Southampton
023 8082 0537
Personal Injury
Katherine Knapman
Paralegal
Personal Injury
Salisbury
01722 426925
Personal Injury
Adele Martin
Paralegal
Personal Injury
Salisbury
01722 426975
Personal Injury
Claire Helling
Trainee Solicitor
Personal Injury
Southampton
023 8082 0457
Personal Injury
Dee Birrell-Murray
Trainee Legal Executive
Personal Injury
Salisbury
Personal Injury
Amy Brooks
Legal Secretary
Personal Injury
Southampton
023 8082 0506
Personal Injury
Holly Brooks
Legal Secretary
Personal Injury
Southampton
023 8082 0543
Personal Injury
Annette Cooper
Legal Secretary
Personal Injury
Salisbury
01722 426931
Personal Injury
Donna James
Legal Secretary
Personal Injury
Southampton
023 8082 0541
Personal Injury
Claire Parrett
Legal Secretary
Personal Injury
Salisbury
01722 426987
Personal Injury
 

First person - Injuries and accidents

Clare Carter