Industries and Debt Types

The Debt Recovery Department has assisted clients across a broad range of industries. The knowledge gained from working closely with their clients’ means that the team have become experts at recovering industry specific debts.

As well as industry specific debts, the team have also assisted clients across different sectors with more unusual types of debts, such as overpayment of salaries.

Below are some examples of the industries that the department currently serve and the types of debts it can recover, but the experience and knowledge from within the team means that they can offer exceptional service to any creditor.

Please contact us to discuss any special requirements.

Telecommunications

The team assist some of the largest providers of B2B telecommunications in the country with their debt recovery.

Whether it’s early termination charges or cancellation fees, the team have extensive experience of collecting debts from their client’s former customers. This experience means you can be confident that the team are well versed in industry practices and are well equipped to deal with any disputes.

The team has also been engaged by clients in this sector at an earlier stage of the credit control process, by chasing arrears that have fallen due under active agreements. This early involvement often focuses the customer’s mind and avoids the need for termination due to non-payment.

Pension administrators/providers

Trethowans’ Debt Recovery team has been acting for some of the UK’s best known SIPP administrators since 2004, helping with the recovery of unpaid management fees and costs.

During this time the team has gained excellent working knowledge of the industry and the debt recovery tools available for this particular sector.

Professional services/business support services

Unpaid invoices for professional services rendered can be a difficult task, especially when the debtor remains a customer of the creditor. The Debt Recovery team are aware to these sensitives and draw on extensive experience to achieve the best outcome for all parities.

We have acted for insurance brokers, other firms of solicitors and financial services providers. We quickly understand the particular nuances of our client’s industries and are aware of the impact debt recovery action may have on future relations. This understanding, coupled with our values, helps us achieve recovery of the client’s debt, but at the same time helping you to maintain a healthy working relationship with your customer.

Overpayment of salaries

The recovery of an overpayment of salary made to a current or ex-employee can often be an area which employers find difficult to deal with. Mistakes can happen when processing wages, particularly when calculating the amount an employee is due when they are leaving your business and especially in light of the various elements which can make up an employee’s overall pay.

In the event that an overpayment is made to an employee, in most cases there is no reason why you should not recover this money from them.

Our Debt Recovery team have extensive experience in advising and taking steps to recover monies paid to employees or ex-employees by mistake. We can assist you in all aspects of recovering overpayments made to employees and ex-employees from advising you on your legal position to litigation.

We have extensive experience in dealing with such matters in high volumes for large corporate clients as well as charities.

Rent arrears

Our Debt Recovery team work closely with our property litigation lawyers and can assist with the recovery of unpaid commercial and residential rent.

The team are also able to work with property management companies, assisting with the recovery of service charge and ground rent arrears.

Meet the team

Ben Millward

Debt Recovery Manager
Southampton

Louise Boyle

Associate
Southampton

Olivia Muscat

Debt Recovery Assistant
Southampton

Helen O’Hare

Debt Recovery Paralegal
Southampton